Stevie® Awards Announce Winners in 18th Annual Stevie® Awards for Sales & Customer Service

Winners Announced in 18th Annual Stevie® Awards for Sales & Customer Service
The Stevie Awards

Winners in the 18th annual Stevie® Awards for Sales & Customer Service, recognized as the world’s top customer service awards and sales awards, were unveiled on April 12 during a gala ceremony in Las Vegas, Nevada USA.

FAIRFAX, Va., April 15, 2024 (GLOBE NEWSWIRE) — Winners in the 18th annual Stevie® Awards for Sales & Customer Service, recognized as the world’s top customer service awards and sales awards, were unveiled on Friday night at a gala ceremony in Las Vegas, Nevada USA, attended by more than 400 executives from around the world.

The complete list of Stevie Winners by category is available at http://www.StevieAwards.com/Sales.

The 10 most-honored organizations in the 2024 Stevie Awards for Sales & Customer Service received Grand (“best in show”) Stevie Award trophies. Nominees were not able to apply for Grand Stevie Awards directly. Winners were determined by a points system based on the total number of awards won, as well as having the highest average score in selected categories.

DP DHL Worldwide, with 13 Gold, 18 Silver, and 14 Bronze Stevie Award wins, was the most honored organization this year, earning the top Grand Stevie Award trophy. In descending order, the organizations below were presented with Grand Stevie Award trophies in the 2024 Stevie Awards for Sales & Customer Service on behalf of themselves and/or clients. There was a ninth-place tie between Toco Warranty and Purpol Marketing Limited.

  1. DP DHL (Worldwide), 96 points
  2. IBM (Armonk, NY USA), 64 points
  3. Support Services Group, Inc. (Waco, TX USA), 49 points
  4. Allianz Services Pvt Ltd (Trivandrum, Kerala, India), 39 points
  5. Sales Partnerships, Inc. (Broomfield, CO USA), 38.5 points
  6. UPMC Health Plan (Pittsburgh, PA USA), 31 points
  7. Blackhawk Network (Pleasanton, CA USA), 26 points
  8. VIZIO Inc. (Irvine, CA USA), 22 points
  9. Toco Warranty ( Los Angeles, CA USA), 19 points
    Purpol Marketing Limited (Chippenham, United Kingdom), 19 points

Other notable winners with three Gold Stevie Awards include Alight Solutions (Lincolnshire, IL USA), Optum (Eden Prairie, MN USA), and WNS (Holdings) Limited (Mumbai, India).

Organizations winning a combination of five or more Gold, Silver, or Bronze Stevie Awards include TransPerfect Translations, New York, NY USA (eight), VMWare (Broadcom) Palo Alto, CA USA (seven), Intuit, Toronto, Canada (seven), Avetta, Lehi, UT USA (seven), SAP, Worldwide (seven), ValueSelling Associates, Inc., Carlsbad, CA USA (six), Element Electronics, Winnsboro, SC USA (six), Voya Financial, New York, NY USA (six), CivicPlus, Manhattan, KS USA (five), Capital Rx, New York, NY USA (five), Datasite, Minneapolis, MN USA (five), Inspiro, Makati City, Philippines (five), Loveholidays, London, UK (five), OpenGov, San Francisco, CA USA (five), QNB Finansbank, Istanbul, Turkey (five), and Qualitest Group, Bridgewater, NJ USA (five).

More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 200 professionals worldwide in seven specialized judging committees.

Entries were considered in more than 60 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Sales Director of the Year to Sales Training Practice of the Year, and Achievement in Sales Automation; and categories to recognize new products and services and solution providers, among others.

Winners in one special category, the Sales Partnerships Ethics in Sales Award, were also announced and recognized at the April 12 ceremony. This award recognizes organizations for best practices and achievements in demonstrating the highest ethical standards in the sales industry. Integrity Solutions of Nashville, TN USA is the Gold Stevie winner in this category. The Silver winners are Better Way Health (Kennesaw, GA USA), Stateside Affairs (Manasquan, NJ USA), and Desiderate (New South Wales, Australia). Bronze Stevie winners are Alright Retiree Health Solutions (Chicago, IL USA), Belkins (Dover, DE USA), Rootstack (Panama), Shell International Aviation (Makati, Philippines), TCN (St. George, UT USA), and Yuksekbilgili Egitim & Danismanli (Istanbul, Turkey).

Winners of the 2024 People’s Choice Stevie® Awards for Favorite Customer Service, announced on April 4, were also honored at the April 12 awards gala. People’s Choice Stevie Award winners receive the coveted crystal People’s Choice Stevie Award, which is determined by a worldwide public vote.

The presentations were broadcast live via Vimeo and are available to watch online.

Nominations for the 2025 edition of the Stevie Awards for Sales & Customer Service will be accepted starting this July. The entry kit may be requested at http://www.StevieAwards.com/Sales.

About the Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the new Stevie Awards for Technology Excellence. Stevie Awards competitions receive more than 12,000 entries annually from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 18th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc. Support Services Group, Inc., and ValueSelling Associates, Inc.

Media Contact:
Nina Moore
+1 (703) 547-8389
Nina@StevieAwards.com

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/e0520bf9-f814-4189-9d3f-b3a1f8a31877

GlobeNewswire Distribution ID 9089907

Otjiwarongo’s political leadership at each other’s throats

Otjozondjupa Region Governor, James Uerikua on Tuesday rubbished accusations from the Otjiwarongo Municipality, accusing him of interfering in its development projects and activities. Uerikua in the presence of several political leaders from the region explained to Mayor Gottlieb Shivute shortly after a meeting that his appointment is higher than that of the mayor as he represents the president in the region. 'I am therefore not interfering in anything, but as the regional head of Otjozondjupa, I have the right to advise the local authorities,' the governor said. The Otjiwarongo Municipality's political leadership last Friday issued a media statement accusing Uerikua of interfering in its development activities and claiming that he wants to create the impression that he initiated projects that were actually conceptualised by the municipality. These include the recent resuscitation of the Biomass Industrial Park, which Uerikua visited along with a delegation of biomass specialists from Germany on 08 April this year. Shivute also expressed dismay over remarks Uerikua and the Otjiwarongo Constituency Councillor Marlayn Mbakera made at a media briefing on 04 April, where the governor tasked the municipality to urgently rename Lothar Von Trotha Street and accused them of not prioritising the renaming. Mbakera at the time also lashed out at the municipality councillors on potholes which she said are visible in every street in the town and has become a major concern to all road users. She described the situation as an injustice to Otjiwarongo residents and said the local authority should serve the community with dedication. This, according to Shivute, is aimed at portraying the councillors as visionless leaders who are incapable of running the affairs of the town. Mbakera on her part on Tuesday said she is empowered by the Regional Council Act of 1992 which states that she can assist any local authority council in performing its powers, duties and functions. Mbakera is also the Otjozondjupa Regional Council ch airperson. Source: The Namibia Press Agency

Institutions of higher learning urged to understand labour market needs

RUNDU: Vice President (VP) Netumbo Nandi-Ndaitwah said institutions of higher learning in the country including the entire education system should understand the needs of the labour market. Nandi-Ndaitwah when she delivered her keynote address during the 2024 University of Namibia Rundu Campus graduation ceremony here on Tuesday said that students should be trained to meet the needs of the market. 'It is a challenge when the education sector and the market are not talking to each other. Institutions of higher learning should not train for the streets,' she said. The VP said Namibia is now positioned to become one of the centres of renewable energy, oil and gas. 'The question now is, to what extent is our education and training system prepared to supply those emerging industries with human power,' she asked. The education sector must be ready to feed the market with appropriate skills, hence the importance of vocational training that should be seen as a critical sector for sustainable development to be re alised. Nandi-Ndaitwah added that Namibia should not be a rich country with poor people. 'We must be prepared to work together as Namibians as it is the only way we can create the Namibia we want,' she noted. She said it is important that the country prepares itself to benefit from its resources while it continues to be relevant in the international arena. About 654 students graduated in different disciplines such as Education, Nursing and Public Health and Business Administration. Source: The Namibia Press Agency

Civil servants’ remuneration stood at N.dollars 33.6 billion for 2022/23 FY

WINDHOEK: Civil servants' remuneration stood at N.dollars 33.6 billion during the 2022/2023 financial year, Public Service Commission (PSC) Commissioner, Nashilongo Shivute has announced. Proving a statistical overview for the 2022/2023 financial year during a courtesy visit to President Nangolo Mbumba here on Tuesday, Shivute explained that the remuneration has increased from N.dollars 2.6 billion to N.dollars 2.8 billion a month as a result of the 2023/2024 general salary adjustment. She indicated that the personnel expenditure budget increased from 43 per cent to 45.5 per cent. During the reporting period the PSC recommended the appointment of 23 staff members in the management cadre of which 11 representing 48 per cent were men, and 12 accounting for 52 per cent were women, she said. Shivute further noted that a total of 753 staff members were appointed in posts below the management cadre of which 82 per cent were appointed in the Ministry of Health and Social Services (MoHSS), of which 32 per cent we re men and 68 per cent, women. Eighty-nine staff members were promoted to management of which 64 per cent represented men and 36 per cent were women, with the MoHSS employing a total of 33 (37 per cent) staff members compared to the rest of Offices/Ministries and Agencies (OMA). 'A total of 77 staff members were promoted to posts below management of which 56 (73 per cent) were promoted to the Ministry of Education, Arts and Culture and the rest to OMA,' she said. Shivute further indicated that during the reporting period, PSC recommended 108 deviations on the financial assistance of which 104 were in life-threatening conditions such as cancer, kidney failures and heart, while four were for re-registration of dependents older than 25 years old who are full-time students at recognised tertiary institutions or mentally or physical disabled. She also noted that 36 complaints were dealt with of which six were supported, while 18 appeals were dealt with of which one was supported. Twenty-one reinstatement cases were dealt with of which 12 were supported due to non-compliance by OMAs with relevant laws. In March 2023, the commission reported that civil servants stood at 105 265. Source: The Namibia Press Agency

Katoma moves to reaffirm solidarity for people of Cuba

WINDHOEK: Swapo Member of Parliament (MP) Leevi Katoma on Tuesday moved a motion for the National Assembly to affirm their solidarity and support for the people of Cuba. Katoma in the National Assembly moved the unopposed motion and called on the august House to recognise the enduring historical connections, robust friendships, and flourishing bilateral relations between Namibia and Cuba, while also recalling the selfless sacrifices and substantial contributions made by the people of Cuba during Namibia's prolonged struggle for national independence from colonialism and apartheid. 'Given the extended history of aggression, attempted assassination of Cuban leadership as well as a range of attacks at international platforms against Cuba, by successive administrations of the United States of America (USA),' Katoma said. He said Namibia should acknowledge the prolonged suffering endured by the Cuban people due to the severe and disproportionate economic embargo imposed by successive administrations of the US, adding that: 'We should be mindful that the inclusion of Cuba in the list of states sponsoring terrorism is not conforming to the truth and inflicts upon the resilient Cuban populace.' Katoma in his motion is therefore demanding the cessation of the inhumane and unwarranted economic blockade imposed by the US against Cuba and its citizens, as well as the immediate removal of Cuba from the list of states sponsoring terrorism and the prompt repeal of economic sanctions against the Cuban people. Katoma further demanded the immediate and unconditional closure of the US base at Guantanamo Bay in Cuba and called on his fellow MPs to reaffirm their unwavering support for the Cuban Revolution, which has granted the Cuban people sovereignty, dignity, education, healthcare, and other significant advancements. Source: The Namibia Press Agency

NSI takes Metrology Act to Omaheke

The Namibian Standards Institution on Tuesday, during their stakeholder awareness campaign, engaged representatives of the Omaheke Region on the newly enacted Metrology Act, Act 5 of 2022. The meeting at Gobabis attracted stakeholders from government institutions and business people including farmers from the region, with the aim of creating awareness of the new Act before its implementation. Omaheke Regional Governor Pijoo Nganate, who was the keynote speaker, highlighted the importance of the new Act to Omaheke as a region and how it will transform the regional economy to the benefit of its people, especially farmers. 'Metrology encompasses the principles in our daily lives, from the weight of the cattle we raise to the distance our goods travel across borders. Metrology ensures that these measurements are accurate, reliable and standardised,' he noted. Nganate furthermore indicated that because the region is known for its cattle farming, precision in measurement is crucial. 'Accurate measurements of l ivestock health, feed quantities and milk production are crucial for maximising productivity and ensuring animal welfare. The new Metrology Act will provide farmers with the tools and standards necessary to make informed decisions and optimise their farming practices, leading to increased efficiency and profitability,' Nganate said. The governor urged all stakeholders to familiarise themselves with the new Act and embrace the opportunities it will present in the region and the country at large. 'This legislation is more than just numbers and standards, it is about ensuring a bright and prosperous future for our livestock farming and industrial community,' he said. Simasiku Matali, the head of metrology at the Namibian Standards Institution indicated that the new Act is aimed at informing and capacitating the nation on changes to the metrology legal framework. On administration and enforcement related matters, he also shared that they are engaging all stakeholders in the 14 regions of Namibia. 'The Act cam e at a time when Namibia is experiencing a growing need for accelerated metrology services and regulatory framework as a result of domestic and international market access,' he said. Source: The Namibia Press Agency